Cross-Functional Collaboration and Change Management: The Key Ingredients for Tax Technology Transformation
Journal
International; OECD
Bulletin for International Taxation 2020 (Volume 74), No. 10
Tax technology implementation projects are destined to fail without cross-functional collaboration. This article unpacks the critical factors a multinational enterprise (MNE) needs to consider when embarking on a tax transformation project, including change management, robust project management, training across the organization and implementing the all-important tech-savvy mindset.